LAST UPDATED: [September 24, 2018]
We might collect your name, email address, phone number and other contact information. We may also collect your geographical location.
We collect information when you contact us. This includes information you share with our agents.
We may collect this information if you submit it to us. This may include your date of birth, gender, passport number and redress number.
We may collect information like your gender, date of birth and age. We may also collect your zip code. We might collect this information when you contact us.
If you use our platform, we may collect information from and about the browser or device you’re using. We might look at what site you came from, or what site you visit when you leave us. We collect this information using the tools described below. To control those tools, please read the “Choices” section below.
We collect information from you passively.
We may use tools like browser cookies and web beacons to collect information from you. We collect information about users over time when you use this platform. We may use third parties to collect personal information this way. Learn more about these tools and how you can control them in the “Choices” section below.
Our business partners may give us information about you. For example, we may receive information about you from airline or hotel companies.
For example, we may combine information that we have collected offline with information we collect online. Or we may combine information we get from a third party with information we already have.
We may use your information to make our platform and products better. We might use your information to customize your experience.
We may use your information to protect our company, our customers and our platforms.
For example, we will share information to respond to a court order or subpoena. We may share information if a government agency or investigatory body requests it.
For example, if part of our business is sold we may include customer information as part of that transaction.
You can control cookies and tracking tools.
The Internet is not 100% secure. We cannot promise that your use of our platform will be completely safe. We encourage you to use caution when using the Internet.
Our platform is intended for use in Germany. Information we collect may be stored in Germany. We may also store information in other countries. If you live outside of Germany, you understand and agree that we may transfer your information to Germany. This platform is subject to German laws, which may not afford the same level of protection as those in your country.
Yilu Travel Services GmbH
Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.